The Harwich Council on Aging (COA) Board of Directors is navigating a period of strategic refinement, balancing a new visual identity with evolving policies for its most critical transportation services. During the July 16 meeting, Director Julie Wescott initiated a discussion regarding the financial structure of the volunteer medical driver program. Currently, riders provide a suggested stipend to drivers ranging from $5 to $15, a rate established several years ago. Wescott proposed adjusting the policy to allow for a range up to $20 to account for inflation and future flexibility. Wescott noted, The structure I'd like to implement would not go up to $20 right now, but I want that as the maximum for the future.

The proposal prompted immediate caution from Chair Richard Waystack regarding the distinction between a voluntary contribution and a mandatory charge. I think we need to have the policy in front of us before we make any changes, Waystack said, emphasizing the need to ensure residents are not deterred from seeking medical care. If it's a suggested donation, we shouldn't call it a fee. We need to clarify it in writing. Wescott clarified that the Friends of the Harwich COA maintain a dedicated fund to cover these costs for residents facing financial hardship, ensuring no senior is left without a ride. Despite this safety net, the board opted to defer a formal decision. Motion Made by R. Waystack to table the medical ride policy change until next month. Motion Passed (Unanimous)

The board successfully reached a consensus on a new department logo, featuring a heart and a helping hand. The design is part of a broader effort to professionalize outreach materials and bridge a significant information gap identified in a recent UMass needs assessment, which found that 38% of local seniors are unsure who to contact for assistance. Wescott explained that the new branding is intended to signal a supportive environment: The symbolism I was going for was that we are here for support; we are caring individuals. Member Sheila House raised a practical concern regarding the color palette, noting, The only thing is if anybody ever presented this in black and white, the pale blue ones won't copy well. Following a brief discussion on contrast, the board moved to finalize the design. Motion Made by Unidentified Member to accept the logo as presented. Motion Passed (Unanimous)

Refining the delivery of the UMass Needs Assessment data remains a top priority as the board prepares for a high-stakes presentation to the Select Board. John Batchelder reported on subcommittee efforts to streamline the findings, suggesting that the presentation focus strictly on identified needs before introducing potential solutions. We suggested some clarity and removing duplication to make it a more concise delivery, Batchelder noted. Waystack agreed, warning that proposing specific recommendations too early could lead to premature budgetary friction. The minute we talk about a recommendation, I guarantee a member of the board will ask what it costs. We haven't vetted those recommendations well enough yet, Waystack said. Bob, representing the Friends of the COA, supported the data-heavy approach, adding that concentrating on the top where the meat of the data is... makes sense.

In addition to strategic planning, the COA is expanding its summer and fall programming. Wescott announced the return of the floating classroom on Pleasant Bay, a solar-powered pontoon boat capable of hosting up to 50 participants. The department is also addressing digital literacy, with iPhone and Android classes filling up immediately. Wescott thanked the Friends for purchasing five Android tablets to loan to students. The meeting also served as an introduction for new Program Specialist Rosa Wright, who joins the team following a tenure at Mid-Cape Home Centers. I come with years of experience dealing with people and events, Wright told the board. I just want to be here to help some people. The board also welcomed Jen Anderson as a new member, though her voting status is pending a formal swearing-in. Anderson noted it was nice to meet you as she joined the table.

The session concluded with the annual reorganization of board officers. Richard Waystack was re-elected as Chair, while Carol DeLina retained her role as Vice Chair. DeLina took a moment to praise the recent local impact of the Circus Smirkus troupe, noting, Great reports from the people housing the kids. They're just darling people. Linda Rogers was elected as Clerk, though she chose to abstain from the vote for her own position. Motion Made by Unidentified Member to nominate R. Waystack as Chair. Motion Passed (Unanimous) Motion Made by R. Waystack to nominate C. DeLina as Vice Chair. Motion Passed (Unanimous) Motion Made by Unidentified Member to nominate L. Rogers as Clerk. Motion Passed (Passed with one abstention)